Privacy Policy

Last updated: November 1, 2026

1. Introduction

Just Tutor Me ("we," "us," or "our") is operated by Daniel Swick, an individual doing business as Just Tutor Me. We operate the website at justtutor.me and provide an AI-powered adaptive learning platform for homeschool families. This Privacy Policy explains how we collect, use, store, and protect information from parents ("you") and your children who use our platform.

We are committed to protecting the privacy of children. Our platform is designed from the ground up to comply with the Children's Online Privacy Protection Act (COPPA) and applicable state privacy laws.

2. COPPA Compliance

Children under 13 never create accounts on our platform. Children are represented as profiles within a parent's family account. Only parents create accounts through our authentication provider (Clerk).

Children access the platform using a family code and a numeric PIN set by their parent. This authentication method does not require any personal information from the child — no email address, no username, no password.

All COPPA-relevant actions (account creation, child profile creation, data access, and deletion) are logged in an immutable audit trail.

3. Information We Collect

Parent Account Information

  • Email address (for account creation and notifications)
  • Name (as provided during sign-up)
  • Authentication data managed by Clerk (our auth provider)

Child Profile Information

  • First name (display only, set by parent)
  • Birth year (used to determine developmental level, not exact age)
  • Learning style preference (set by parent)
  • PIN (hashed with bcrypt, never stored in plain text)

Learning Data

  • Skill mastery levels and progression data
  • Assessment results (encrypted with AES-256-GCM at rest)
  • Chat transcripts with the AI tutor (encrypted with AES-256-GCM at rest)
  • Session duration and activity logs
  • Spaced repetition scheduling data

Platform Usage Data

  • AI token usage (tracked per student, per subject, per purpose)
  • Feature usage patterns (anonymized)
  • Error reports sent to our monitoring service (with all PII stripped)

BYOC (Bring Your Own Curriculum) Uploads

  • Files uploaded by parents (PDFs, documents, images)
  • Extracted text content used for AI-grounded instruction

4. How We Use Information

We use collected information exclusively for:

  • Providing adaptive AI tutoring instruction to your children
  • Tracking skill mastery and learning progression
  • Generating progress reports and compliance documentation
  • Scheduling spaced repetition reviews
  • Sending parent notifications (safety alerts, milestones, session summaries)
  • Improving platform reliability through anonymized error monitoring

We do not sell, rent, or share personal information with third parties for marketing purposes. We do not use children's data for advertising. We do not build behavioral profiles for advertising purposes.

5. Third-Party Services

We use the following third-party services to operate the platform. Each service receives only the minimum data necessary for its function:

  • Clerk — Parent authentication only. Children never interact with Clerk. Manages parent email, password, and OAuth sessions.
  • Anthropic (Claude API) — AI tutoring engine. Receives student first name, learning context, and conversation content to provide instruction. Subject to Anthropic's data usage policies, which prohibit training on API inputs.
  • Self-hosted PostgreSQL (Hetzner) — Database hosting on a server we control. Stores all platform data. Assessment results and chat transcripts are encrypted at the application level (AES-256-GCM) before they are written to the database; see Section 6. Connections between our application and the database are encrypted (TLS).
  • Cloudflare R2 — File storage for BYOC uploads and generated documents. Files are stored encrypted.
  • Vercel — Frontend hosting. Receives standard web request data (IP address, user agent). No child PII is sent to Vercel.
  • Hub — Backend API hosting. Processes API requests containing learning data.
  • Sentry — Error monitoring. Request bodies, authentication headers, and cookies are stripped before transmission, the Sentry SDK's default PII attachment is disabled (sendDefaultPii: false), and Sentry is configured not to store IP addresses.
  • Resend — Email delivery for parent notifications only. Receives parent email addresses and your child's first name in notification emails.
  • Langfuse — AI observability for our tutoring and diagnostic engine. Receives metadata about each AI interaction — skill IDs, subject, mastery stage, token counts, latency, and cost. Does not receive conversation text or your child's name.
  • Microsoft Clarity (discontinued) — Until July 28, 2026, we used Microsoft Clarity to collect session recordings and heatmaps (clicks, scrolls, page navigation) on our public marketing pages. We removed Clarity on July 28, 2026 and no longer collect session recordings or heatmaps. Clarity was never loaded on any authenticated or child-facing page. Recordings collected before that date are retained by Microsoft under its own retention schedule and age out automatically. To ask whether data about you was collected during that period, or to request its deletion, contact us at the address in the Contact section.
  • Umami — Privacy-focused pageview analytics used on public marketing pages only. Umami is cookie-less and does not collect personally identifiable information. It is NOT loaded on any authenticated or child-facing pages. Children never interact with Umami-tracked pages.

If you turn on voice input for your child, your browser's built-in speech recognition converts speech to text. Depending on the browser, the audio may be processed by the company that makes your browser, under its own terms. Just Tutor Me receives only the resulting text.

6. Data Security

We implement multiple layers of security to protect your data:

  • Assessment results and chat transcripts are encrypted with AES-256-GCM
  • Child PINs are hashed with bcrypt (never stored in plain text)
  • API rate limiting (15 requests/minute for AI endpoints, 60/minute general)
  • Request body size limits (50KB) to prevent abuse
  • Session tokens expire after 8 hours
  • Cross-family data access prevention (IDOR protection)
  • All data in transit is encrypted via TLS
  • Database connections use SSL
  • No child PII appears in error logs or monitoring

7. Data Retention and Deletion

When you delete a child's profile, we initiate a 30-day grace period. During this period, the data is marked as deleted and is inaccessible but can be recovered if the deletion was accidental. After 30 days, all associated data is permanently deleted from our live systems, including:

  • Child profile information
  • All learning data, mastery records, and assessment results
  • Chat transcripts and session logs
  • Spaced repetition items

Backups. Copies of deleted data may remain in our backups until those backups expire: daily backups are kept for 30 days and a monthly backup is kept for up to 365 days. Off-site backups are encrypted and the decryption key is kept off the server. Backups are used only to restore the Service after a failure.

When you delete your family account, the same process applies to all child profiles and family data. COPPA audit logs are retained as required by law.

8. Parent Rights

As a parent, you have the right to:

  • Access all data we hold about your children
  • Export your children's learning data and progress reports
  • Delete any or all child profiles and associated data
  • Modify your children's profile information at any time
  • Control notification preferences (except safety alerts, which cannot be disabled)
  • Configure worldview and content filtering settings
  • Review and delete BYOC uploaded materials

To exercise these rights, use the Settings pages in your parent dashboard or contact us at the email address below.

9. Cookies and Tracking

We use only essential cookies required for authentication and session management. We do not use advertising cookies or tracking pixels that follow users across websites. On our public marketing pages (homepage, features, about, state guides, and comparison pages), we use Umami for cookie-less pageview analytics to improve the visitor experience. We used Microsoft Clarity for behavioral analytics (session recording and heatmaps) on these same pages until July 28, 2026 — see the Third-Party Services section above for details. Neither tool is loaded on authenticated pages where children or parents interact with the learning platform.

10. Changes to This Policy

We will notify you of material changes to this Privacy Policy via email at least 30 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your parental rights, contact us:

Just Tutor Me is operated by Daniel Swick, doing business as Just Tutor Me.
Mailing address: 3660 Briarcliff Road, Nashport, OH 43830
Telephone: 740-403-9774
Email: [email protected]
Website: https://justtutor.me

To review or delete your child's information, or to stop further collection, use the Settings pages in your parent dashboard or email [email protected] with the subject line "COPPA Request."